Terms of Service

Please read these terms carefully before using our service. By using MoneyMapper.ai, you agree to these terms and conditions.

Last updated: December 16, 2024

Terms and Conditions

These terms govern your use of MoneyMapper.ai. We've made them clear and straightforward so you know exactly what to expect.

Acceptance of Terms

By accessing and using MoneyMapper.ai, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you must not use the service.

User Eligibility

You must be at least 18 years old to use MoneyMapper.ai. By using the service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement. If you are using the service on behalf of a company, you represent that you have the authority to bind that company to these terms.

Account Security and Responsibility

You are responsible for maintaining the security and confidentiality of your account credentials, including your password. You must immediately notify us of any unauthorized use of your account or any other breach of security. You are solely responsible for all activities that occur under your account.

Description of Service

MoneyMapper.ai provides AI-powered bank statement processing services, including transaction extraction, categorisation, and analysis. The service processes PDF bank statements and extracts transaction data using artificial intelligence technology.

License Grant and Restrictions

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use MoneyMapper.ai for your personal or business use. You may not reverse engineer, modify, decompile, disassemble, copy, or create derivative works of the software. You may not use the service for any illegal or unauthorized purpose or in any way that violates applicable laws.

Not Financial Advice

MoneyMapper.ai is not a financial advisor, investment advisor, or accounting service. The information, analysis, and insights provided by this service are for informational purposes only and should not be relied upon for financial decision-making. This service does not constitute professional financial, investment, or accounting advice. For personalised financial advice tailored to your specific circumstances, please consult a qualified and regulated financial advisor or accountant.

AI Accuracy and Data Liability

Our service uses artificial intelligence (AI) to process and categorise transactions. While we strive for accuracy, AI-generated results may contain errors or inaccuracies due to the nature of automated processing. MoneyMapper.ai is not liable for any inaccuracies, errors, or omissions in the data extracted or categorised by our AI systems. Users should verify all financial data against their official bank statements before making any financial decisions or taking action based on our service outputs.

User-Generated Content

You retain ownership of any content you upload to the service, including bank statements and transaction data. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process that content solely for the purpose of providing the service. This license terminates when you delete the content or your account.

Data Processing and Privacy

By using our service, you consent to the processing of your bank statement data as described in our Privacy Policy. We process data temporarily and do not store original bank statements permanently. Please review our Privacy Policy (available at moneymapper.ai/privacy) to understand how we collect, process, and store your data in compliance with GDPR and other applicable data protection regulations.

Payments and Subscriptions

Subscription fees are billed in advance on a monthly or annual basis as selected. Prices are subject to change with 30 days' notice. By subscribing, you authorize us to charge your payment method for the subscription fee and any applicable taxes. You are responsible for providing valid payment information and keeping it updated.

Refunds and Cancellations

A 14-day free trial is granted for testing MoneyMapper. We encourage users to trial the service before making a purchase to ensure it meets their needs. You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period, and you will retain access until then. Refunds for paid subscriptions are not provided except as required by law.

Intellectual Property

MoneyMapper.ai and its original content, features, functionality, trademarks, logos, and branding are owned by MoneyMapper.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not use our trademarks or branding without our prior written permission.

Warranty Disclaimer

The service is provided 'as is' and 'as available' without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

Limitation of Liability

To the maximum extent permitted by law, MoneyMapper.ai's total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, regardless of the theory of liability.

Indemnification

You agree to indemnify, defend, and hold harmless MoneyMapper.ai, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service, violation of these terms, or infringement of any rights of another party.

Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free service. We may temporarily suspend the service for maintenance, updates, or due to circumstances beyond our control. We reserve the right to modify or discontinue any feature of the service at any time.

Coming Soon and Part-Developed Features

Some features on MoneyMapper.ai may be marked as 'Coming Soon' or may be in various stages of development. We aim to inform users of features that are in development through our general website marketing materials by means of 'Coming Soon' badges or similar indicators. Features under development may not be fully functional, may have limited capabilities, or may be subject to change without notice. We do not guarantee that any 'Coming Soon' feature will be released or that it will function as described when launched.

Software Bugs and Technical Issues

Despite our best efforts to provide a reliable service, software bugs and technical issues may occur. MoneyMapper.ai is not liable for any losses, damages, or inconvenience caused by software bugs, technical failures, or service interruptions. We encourage users to report any bugs, errors, or technical issues to support@moneymapper.ai so we can address them promptly. While we strive to resolve issues quickly, we do not guarantee specific response times or that all bugs will be fixed.

Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that violates these Terms of Service, including but not limited to fraudulent activity, abuse of the service, or violation of applicable laws. Upon termination, your right to use the service will immediately cease.

Account Deletion and Data Removal

You may delete your account at any time through your account settings. Upon account deletion, all your personal data, including statements, transactions, budgets, and financial information, will be permanently deleted from our systems and cannot be recovered. Active paid subscriptions will be cancelled at the end of your current billing period with no prorated refunds.

Governing Law and Disputes

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of England and Wales. You agree to resolve disputes in good faith and, where possible, through direct communication with us.

Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be notified to you via email or through a prominent notice on our website. Your continued use of the service after such modifications constitutes acceptance of the updated terms. We recommend reviewing these terms periodically.

Not Financial Advice

We are not financial advisors. Our service provides informational insights only. Consult a qualified financial advisor for personalised advice.

AI Accuracy Disclaimer

AI-generated data may contain inaccuracies. Always verify against your official bank statements before making financial decisions.

Your Data Rights

You maintain full control over your data. Export it anytime, correct it, or delete your account. Your data belongs to you.

Questions About Our Terms?

If you have any questions about these Terms of Service, we're here to help clarify.